mv77 Terms and Conditions – Know Your Rights Before You Play

01 Introduction

Welcome to mv77. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and mv77 ("the Platform", "we", "us"). By registering an account, making a deposit, or using any part of the mv77 platform, you confirm that you have read, understood, and agreed to these Terms in full.

mv77 is an online casino and sports betting platform serving players in Bangladesh. The platform offers casino games, live dealer tables, fishing games, slots, and sports betting through a single account. These Terms apply to all products and services available on mv77, including any mobile application.

If you do not agree with any part of these Terms, you should not register an account or use the mv77 platform. If you have questions about any section, contact the mv77 support team at [email protected] before proceeding.

02 Eligibility

To register and use mv77, you must meet all of the following requirements:

• You must be at least 18 years of age. mv77 does not permit underage gambling under any circumstances.
• You must be registering and playing on your own behalf, not on behalf of another person.
• You must not be a current employee, contractor, or close family member of an mv77 employee.
• You must not be self-excluded from mv77 or any other gambling platform under an active exclusion agreement.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

mv77 reserves the right to request proof of age at any time. If a player is found to be underage, all funds in the account will be returned minus any winnings, and the account will be permanently closed. mv77 takes age verification seriously and cooperates with any relevant regulatory requirements.

03 Account Registration

Each player is permitted to hold one account only on mv77. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in all accounts being suspended and balances forfeited.

When registering your mv77 account, you agree to:

• Provide accurate, complete, and up-to-date personal information.
• Notify mv77 promptly if any of your registered details change.
• Not use a false identity, someone else's identity, or any misleading information.
• Keep your login credentials confidential and not share them with any other person.

mv77 may require identity verification (KYC) at registration or at any point during your use of the platform. This typically involves providing a copy of a government-issued ID and proof of your registered payment method. Failure to complete verification when requested may result in withdrawal restrictions until the process is completed.

mv77 reserves the right to refuse registration or close an account at its discretion, including where there is reasonable suspicion of fraudulent activity, misrepresentation, or violation of these Terms.

04 Deposits

mv77 accepts deposits via bKash, Nagad, Rocket, and bank transfer. All deposits must be made from a payment method registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension pending investigation.

• Minimum deposit amounts vary by payment method and are displayed at the point of deposit within your mv77 account.
• Deposits are credited to your mv77 account balance instantly in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.
• mv77 does not charge fees on deposits. However, your payment provider may apply their own transaction fees — check with bKash, Nagad, or Rocket directly for their current fee schedules.
• All deposits must be used for genuine gaming activity. Depositing and withdrawing without meaningful play may be treated as suspicious activity.

05 Withdrawals

mv77 is committed to processing withdrawals quickly. Most withdrawals to bKash, Nagad, and Rocket are completed within minutes of the request being submitted, subject to the conditions below.

• Withdrawals must be made to the same payment method used for your most recent deposit, unless otherwise approved by mv77 support.
• Your account must be fully verified before withdrawals above certain thresholds are processed.
• Minimum and maximum withdrawal amounts are displayed within your account at the time of the request.
• Bonus funds cannot be withdrawn directly — only winnings generated from bonus wagering that meet the stated requirements are eligible for withdrawal.
• mv77 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing time in exceptional cases.
• Withdrawals will not be processed to third-party accounts under any circumstances.

If your withdrawal is delayed beyond the stated processing time, contact mv77 support immediately with your withdrawal reference. The team will investigate and resolve the issue as a priority.

06 Bonuses and Promotions

mv77 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the point of the offer, in addition to the general bonus rules below.

• Wagering requirements: All deposit bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The specific multiplier is stated on each promotion page.
• One bonus at a time: Only one bonus can be active on your mv77 account at any given time unless a promotion explicitly states otherwise.
• Game contributions: Different game types contribute different percentages toward wagering requirements. Slots typically contribute 100%, while live casino games may contribute a lower percentage. Contribution rates are listed on each promotion.
• Expiry: Bonuses and any associated free spins expire within the timeframe stated on the promotion. Expired bonuses are removed from the account automatically.
• Abuse: mv77 reserves the right to void bonuses and related winnings if there is evidence of bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using low-risk betting strategies to clear wagering requirements, or coordinating with other players.
• Withdrawal before wagering: If you request a withdrawal before completing the wagering requirement on an active bonus, the bonus and any associated winnings will be forfeited. Your real-money balance will be paid out normally.

mv77 reserves the right to modify, suspend, or cancel any promotion at any time. Players will be notified of material changes to ongoing promotions where reasonably possible.

07 Games and Betting

All games available on mv77 are provided by licensed third-party game providers. The outcomes of all slot and RNG-based games are determined by certified random number generators that are independently audited. Live casino games are streamed from licensed studios with real dealers.

• mv77 does not manipulate game outcomes. The house edge for each game is determined by the game provider and is consistent with industry standards.
• In the event of a technical failure during a game round, the round will be voided and any stake placed will be returned to your balance.
• If a game result is displayed incorrectly due to a software error, mv77 reserves the right to correct the result. Winnings paid out as a result of a software error may be reclaimed.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• mv77 reserves the right to limit bet sizes for individual players at its discretion, particularly where unusual betting patterns are detected.

08 Prohibited Activities

The following activities are strictly prohibited on mv77:

• Creating more than one account per person, household, device, or IP address.
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or games.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or loopholes. Any such exploit must be reported to mv77 support immediately.
• Using the platform for money laundering or any other illegal financial activity.
• Depositing funds obtained through fraudulent means, including stolen payment credentials.
• Attempting to reverse-engineer, copy, or interfere with any part of the mv77 platform.
• Providing false information during registration or verification.
• Allowing a third party to use your account, or using another player's account.

09 Account Security

You are solely responsible for maintaining the security of your mv77 account. This includes keeping your password confidential, not sharing your login details with anyone, and logging out of shared devices after each session.

• If you suspect unauthorised access to your account, contact mv77 support immediately. The team will freeze the account while the situation is investigated.
• mv77 will never ask for your password via email, live chat, or any other channel. If you receive such a request, treat it as fraudulent and report it.
• mv77 recommends using a strong, unique password for your account and enabling any available two-factor authentication options.
• mv77 is not liable for losses resulting from unauthorised account access where the player has failed to take reasonable security precautions.

10 Responsible Gaming

mv77 is committed to promoting responsible gambling. The platform provides a range of tools to help players stay in control of their gambling activity. These tools are available to all players at any time by contacting support.

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Loss limits: Restrict the amount you can lose within a defined period.
• Session time limits: Set a maximum duration for each gaming session.
• Reality checks: Receive on-screen reminders of your session duration and activity.
• Self-exclusion: Temporarily or permanently exclude yourself from the mv77 platform. Self-exclusion requests are applied immediately and cannot be reversed during the exclusion period.

If you believe your gambling is becoming a problem, mv77 encourages you to use these tools and to seek support. You can also visit the Responsible Gaming page for more information and resources.

11 Privacy and Data

mv77 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy.

• mv77 collects personal information including your name, contact details, date of birth, and payment information for the purposes of account management, verification, and fraud prevention.
• mv77 does not sell your personal data to third parties for marketing purposes.
• Data may be shared with licensed game providers, payment processors, and regulatory bodies where required.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how mv77 handles your data, please read the Privacy Policy.

12 Limitation of Liability

To the maximum extent permitted by applicable law, mv77 shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Interruptions to service caused by technical failures, maintenance, or circumstances beyond mv77's reasonable control.
• Losses resulting from unauthorised access to your account where you have failed to maintain adequate security.
• Any indirect, incidental, or consequential losses arising from your use of mv77.

Nothing in these Terms limits mv77's liability for fraud, gross negligence, or any other liability that cannot be excluded by law. mv77's total liability to you in connection with any single incident shall not exceed the amount deposited by you in the 30 days preceding the incident.

13 Changes to Terms

mv77 reserves the right to update or modify these Terms at any time. When material changes are made, mv77 will notify registered players via email or an on-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Continued use of the mv77 platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any section, the mv77 support team is available 24 hours a day, seven days a week.

You can also visit the Support page or check the FAQ for answers to common questions about your mv77 account.